ISO9001 – 2015

Quality Policy Statement

Quality Policy statement

Our Management System underpins everything that we do for our customers. As a company we are committed to:

  • Providing the highest quality of service and products to our clients consistent with sound economic practice and get things right first time and every time.
  • Establishing Quality Objectives and actionable plans appropriate to the needs of the company that enable us to meet customer requirements and wherever possible enhance customer satisfaction.
  • Satisfying all applicable requirements whether these be customer, regulatory or industry based that affect the delivery of products and services to our customers.
  • Continually improving our management system through regular and systematic review of its performance, planned internal and UKAS accredited external audits, and management reviews.
  • Working with honesty and integrity from providing quotations through to system implementation and ensuring that quality is considered the responsibility of each and every person involved with the Business.
  • Communicating this Policy and the importance of meeting customer, statutory and regulatory requirements to our staff and others involved in delivering products and services to our customers.

This Quality Policy will be the subject of review at the annual Management Review meeting, so as to ensure that the company objectives stated in this policy are being achieved and are appropriate to the company’s current activities, in order to meet the expectations and needs of the Customer.

Stephen Hayden