Call Diversion Service - User Guide
Never miss another call

Call Diversion lets you divert your calls to another number when you're away from your phone Call Diversion lets you divert your calls to almost any phone, including your mobile. Call Diversion can also divert calls while you?re on the internet or if you?re on the phone.

Diverting your calls *code*
phone number to divert to#
Checking your diversions *#code#
Switching off #code#

Codes - 21 divert all calls - 61 divert calls you don't answer within 15 seconds - 67 divert calls when your phone is engaged

Other Services

• Call Waiting - Tells you when other callers are trying to get through - Switch on *43# Cancel #43#
• Call Barring Incomming- To bar all calls to your phone - Set Up *261# Cancel #261#
• Call Barring Outgoing - To bar calls made from your phone - Set Up *34Code# - Cancel #34Code*PIN#

Codes are 1 All Calls, 2 National / International / Mobile, 3 International, 4 Operator / BT Text, 5 * and #, 7 Premium Rate

Please note 999 and 112 Emergency services are never barred

• Anonymous Call Rejection - Stops calls from people who withold their number- Set up *227# Cancel #227#
• Choose to Refuse - Stops nuisance or unwanted calls by stopping them calling you again. You can block up to 10 numbers - To bar the last call you answered dial 14258 then ** to confirm.
  

Call 0800 9555 300 to apply these services to your lines.